Delivery & Shipping Policy
Thank you for shopping at Astrid Home (astridhome.co.uk). We take pride in delivering bathroom accessories, shower heads, and mirrors safely, promptly, and completely free of charge across the United Kingdom.
1. Delivery Rates & Nationwide Coverage
- Coverage Area: We deliver to all residential and commercial destinations across the entire United Kingdom (including England, Scotland, Wales, Northern Ireland, the Scottish Highlands, and UK offshore regions).
- Delivery Cost: FREE Standard Tracked Delivery on all orders. There are zero shipping charges, fragile-handling fees, or hidden checkout costs.
2. Shipping Timetable & Transit Schedules
Our fulfillment schedule is divided into warehouse dispatch preparation and tracked courier transit:
| Stage | Timeframe | Details |
|---|---|---|
| Daily Order Cut-off | 2:00 PM UK Time | Orders placed after 2:00 PM (GMT/BST) are processed on the following business day. |
| Order Handling Time | 1 – 3 Business Days | Monday to Friday quality checks, glass mirror drop-test inspection, and reinforced packaging. |
| Courier Transit Time | 3 – 5 Business Days | Tracked courier delivery across the UK (Monday through Friday delivery runs). |
| Estimated Total Delivery | 4 – 7 Business Days | From checkout confirmation to your doorstep. |
*Business days strictly exclude Saturdays, Sundays, and official UK Public/Bank Holidays.
3. Order Tracking
Once your bathroom order has been securely packed and dispatched from our facility, you will automatically receive an electronic dispatch confirmation email containing your direct carrier tracking link. Please allow up to 24 hours for initial carrier milestone scans to appear online.
4. Contact Regarding Delivery
- Operating Entity: ASTRID HOME IMPROVEMENTS LTD (Trading as Astrid Home)
- Company Registration Number: 16955881
- Registered Address: 169 Nuncargate Road, Kirkby in Ashfield, Nottingham, United Kingdom, NG17 9EL
- Support Email: support@astridhome.co.uk
- Support Telephone: +44 1623 702504