Contact Us

Need advice confirming universal shower hose thread sizes (G1/2), checking bath stool weight capacities, or tracking your scheduled delivery? Our Nottinghamshire customer desk is pleased to assist you.

Direct Communications

Trading Storefront: Astrid Home
Company Legal Name: ASTRID HOME IMPROVEMENTS LTD
Company Registration Number: 16955881
Trading & Registered Address: 169 Nuncargate Road, Kirkby in Ashfield, Nottingham, United Kingdom, NG17 9EL
Telephone Support: +44 1623 702504
Customer Email: support@astridhome.co.uk
Opening Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time / GMT/BST)
Response Standards: All written customer messages sent during normal business hours are answered personally within 24 working hours (excluding UK bank holidays).

Quick Delivery & Returns Overview

UK Nationwide Shipping: 100% Free Tracked Delivery on all orders, dispatched within 1–3 business days with an estimated total delivery time of 4–7 business days.
30-Day Returns: Complimentary returns within 30 days using the pre-printed return label enclosed inside your parcel.